Local Development Agency for Employment has been renewed since 15 October, the quality certification ISO 9001:2008 certification received on December 2, 2008, being the first municipal activities that achieve it.
The application of this rule is a continuous improvement and increased satisfaction of users of this service jobs.
Furthermore, the implementation of this management system optimizes and increases the opportunities for communication between users and employees, encouraging their commitment, productivity and efficiency, facilitate the tasks of management and administration.
Therefore, the implementation of ISO 9001 is a commitment to reach the highest level in the management and quality in all actions aimed at vocational guidance, employment and vocational training, the management of training activities, support the creation and consolidation of brokerage firms and labor in order to promote labor market and promote the progressive development of the economy in local society.
The company has been certifying the SGS Group, world leader and innovator in inspection, verification, testing and certification.
Founded in 1878, SGS is recognized as the global benchmark in quality and integrity.
With over 46,000 employees, SGS operates through its network of 1,000 offices and laboratories around the world.
SGS International Certification Services (SGS ICS) is a certification body that belongs to the SGS Group, which is accredited to 36 countries to certify quality systems and environment.
With more than 100,000 certified companies is the world leader in systems certification.
A certificate issued by SGS ICS is recognized worldwide as a guarantee of good corporate governance.
The consulting firm that has assisted the implementation and monitoring of the quality management system is Marketing & CO, local business expert in Communication and Management Systems.
Created in 2007, was created to provide organizations of the best strategies, solutions and tools to achieve their business goals.
The entity is composed of a multidisciplinary team of collaborators delegations support in Madrid and Seville.
In Cartagena, the main office of Mk & CO is led by its founder Encarnacion Hernandez, who previously has spent his professional career in different companies within the Marketing and Communication.
Source: Ayuntamiento de Cartagena