Portal de Cartagena
www.portaldecartagena.com
Rosell communications between highlights a study on user satisfaction of the ER, a prenatal screening program and a fast track to care for patients of Pneumology
A tool to determine the satisfaction of users of the Emergency Rosell, a prenatal screening program that identifies and collates the ultrasound analysis in a few days to create a fast track to treat patients in respiratory medicine are some of the communications these days are presented in the VII Congress of the Society for Quality Healthcare Murcia, home to the Polytechnic University of Cartagena and organizes the direction of Santa Maria del Rosell Hospital.
The Minister of Health, María Ángeles Palacios, today inaugurated the event, which brings together presentations from all area managers in the region.
Palacios explained that Congress "than the scientific production of all previous and broke the roof of the 200 submissions, with 213 submitted and 202 accepted."
The Minister added that "most discussed subjects are scientific and technical quality, safety and information systems", and commended the Hospital del Rosell, by the organization "because the hospital has submitted further communications with a total 45 ".
According to health official, the purpose of these conferences is to "create a forum for discussion on quality through sharing of experience pioneering and improvement cycles in progress are activated in the fields of health care."
Palacios said "the inclusion of so-called officers of controversy, discussion forums on current issues and the creation of 'Expocalidad' exposure to science fair way to present the progress perpetrated by managers."
The Minister spoke in his speech in the immediate future of health care in Cartagena, and stressed "the challenge of this Ministry with the implementation of the new Hospital, we face forward, and we have the complete cooperation of all professionals" .
Parker referred to the congress as "a good starting point and showcase for projects, experiences and realities of learning and help us to continue making the future of healthcare in the region."
Top Communications
Among the topics presented highlights some of those that have chosen the Hospital del Rosell and qualify for better communication, as a study on user satisfaction of the ER, a prenatal screening program and a fast track to care for patients of Pneumology .
The Rosell has implemented a procedure to detect changes more cromosomitas by invasive techniques (analytical data, biochemical and ultrasound) to carry out prenatal screening of the first trimester of pregnancy.
Gynecology Service developed a procedure and a form containing data in coordination with primary care to pregnant women who captures and appropriate week of gestation the obstetrician derived for ultrasound, and that same day or the next makes the determination analytical.
The laboratory reported two or three days a primary physician and if it detects high risk is communicated directly to obstetricians.
Currently piloting a health center and in the outpatients of the hospital, and is expected to be extended throughout the area.
Another project is to design a tool to measure patient satisfaction admitted to the emergency hospital.
The objective is to know exactly what customer satisfaction is fundamental to determine the causes of dissatisfaction and redirect services.
Since May 2008 has such a survey in July 2008 yielded the first results, which identified areas for improvement as the waiting time for care, personal identification and cleaning.
Corrective measures have been tending to process redesign, change of responsibility, monitoring of time and improvements in providing information, identification and cleaning.
This tool will be used and will serve as an evaluation of actions taken.
Rosell's latest project that chooses to better communication is the creation of fast track of Pulmonology with patients referred from primary care and pre-established and agreed criteria for the diagnosis of certain diseases in Pneumology that brooks no delay.
The decision of the study was conducted in a collegial manner, giving priority to tests and assignment of an attending physician, which can diagnose the patient without need for admission.
In most patients the diagnosis quickly allows an average of fifteen days.
Source: CARM
Privacy policy
- Legal notice
- Cookies