Portal de Cartagena
www.portaldecartagena.com
The mayor of Cartagena, Pilar Barreiro received this morning the certificate of quality according to ISO 9001:2000 Standard for Local Development Agency and Employment (ALDE) and the Youth Space, the first services of the City of Cartagena to receive this quality certification .
The President of the SGS ICS Ibérica, SA, Ramon Robles, has been commissioned to deliver this certificate.
In such delivery has also been present the councilman of Youth and Employment, Javier Herrero, and those responsible for these services.
The application of this rule is a continuous improvement and increased customer satisfaction from both municipal services.
Furthermore, the implementation of this management system will optimize and increase the opportunities for communication between users and employees, encouraging their commitment, productivity and efficiency, facilitate the tasks of management and administration.
The implementation of ISO 9001 is a commitment of both services to achieve the highest level in the operational management and total quality in their respective fields.
By the Youth Space in the areas of comprehensive advice, information and guidance in the areas of Mobility, Housing, Health and Gender, Education, Employment, Social and Citizenship and the Agency of Local Development and Employment in its activities aiming to Guideline professional, occupational and vocational training, the management of training activities, support the creation and consolidation of brokerage firms and labor in order to promote labor market and promote the progressive development of the economy in local society.
Pilar Barreiro The mayor stressed during the ceremony that the City is working hard to get a modern management for better service to citizens.
In this regard, he recalled that the City ranks third in the transparency of their actions.
Certification company SGS Group has been a world leader and innovator in inspection, verification, testing and certification.
Founded in 1878, SGS is recognized as the global benchmark in quality and integrity.
SGS International Certification Services (SGS ICS) is a certification body that belongs to the SGS Group, which is accredited to 36 countries to certify quality systems and environment.
With more than 100,000 certified companies is the world leader in systems certification.
A certificate issued by SGS ICS is recognized worldwide as a guarantee of good corporate governance.
The consulting firm that has assisted the implementation of quality management system is Marketing & CO, local business expert in Communication and Management Systems.
Created in 2007, was created to provide organizations of the best strategies, solutions and tools to achieve their business goals.
The entity is composed of a multidisciplinary team of collaborators delegations support in Madrid and Seville.
In Cartagena, the main office of Mk & CO is led by its founder Encarnacion Hernandez, who previously has spent his professional career in different companies within the Marketing and Communication
Source: Ayuntamiento de Cartagena
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