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500 people use the translation service in primary care in the first six months of operation (15/07/2008)

The councilman of Social Care, Antonio Calderon, with the director of Nursing Primary Care Management of Cartagena, Jose Carlos Lopez, have made this morning a balance of the translation service in primary care centers launched in December 2007 several offices of Cartagena.

As explained by Calderon, the experience was born of a study by the Municipal Institute of Social Services whose findings pointed to the difficulty of immigrants overcome the language barrier when it came to health centers.

Therefore, six months ago launched a pilot system of translation in five of the eleven primary care centers Cartagena: the Town, Barrio Peral, Cartagena East, St. Lucia and St. Anton.

In these six months, has indicated José Carlos Lopez, 500 interventions were made by the translator, who came one day a week to each of the centers according to an agreed agenda.

Of these interventions, 50% of them have been made in family medicine, 13% in midwifery and gynecology service, and 12% in pediatrics.

Moreover, since its implementation has been a 30-40% monthly increase in demand for this service.

The translator, mainly in Arabic but also in French and English, works in three ways: directly in the doctor's office in the administrative area of the center and the translation of documents.

Given the satisfaction of users, the translation service will be maintained throughout this year, with the intention that in early 2009 was widespread throughout the Region and the Ministry of Health is to assume the recruitment of professionals.

Source: Ayuntamiento de Cartagena

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