Portal de Cartagena
www.portaldecartagena.com
Following the suspension Friday October 25 bicycle loan service, the Planning area councilor, Heritage and Environment, said that the decision is motivated by the need to improve many aspects of their operation within the that is already working, in order to gain efficiency
From Friday October 25 loans service has been suspended Bicity bikes to mark the end of the current contract management and maintenance. A collation of this matter, the Planning area councilor, Heritage and Environment, Joaquin Mowing, has expressed the most honest decision for the citizens, although the service was not working well, so it is necessary to rethink the structure to be a mobility alternative for users.
For months we are working in performance as there are aspects to be improved, he added. Known We provide them with a comfortable loan system to citizens and we have no investment capacity to expand the collection points, recognized Mowing, who stressed that understands that the action taken is not liked by users, but they will try to resolve it as quickly as possible.
From the Department of Tourism and Environment is being developed as a new specification to improve and optimize the service, in view of the experience of recent years, which have not had the expected results.
The new specification will mark the objectives of expanding the number of loan points and also the bicycle, to try to reach the largest possible number of users and the city areas and adjacent neighborhoods.
It also aims to make your operation involves lower cost to the City seeking compensation formulas to companies interested in its management, as is done successfully in other cities.
From the Department has communicated to current service users, who may claim the portion of the fee that had been paid on the annual utilization of the service.
They must submit to the General Register of the City an instance in which the name, surname, ID or passport, telephone number and checking account number (20 digits) where you want to be made the return, with photocopy of ID or passport, and proof of payment of the fee for using the service (in case you keep a copy).
Users who will be entitled to a refund will be those who have formalized for the service in the last 365 days (from October 25 2012 to October 25, 2013).
The bicycle rental service of Cartagena was the first in the Region of Murcia.
It was launched in 2006, with 300 free bicycles.
It was the period of greatest popularity of the service but recorded high levels of theft.
In 2010 the city acquired a new automated loan system, to prevent theft and became service payment, with 15 credits per year.
For maintenance and management, it hired a company for a period of three years expiring now.
The total cost of this contract was € 180,000, with a five-point loan and about 75 bikes.
In these three years, the number of registered users has been 613 and 5,630 loans were made.
Source: Ayuntamiento de Cartagena
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