The Administrative Council of Economic Cartagena recorded on 2012 207 complaints from citizens regarding payment of taxes, fees and penalties Hall.
Of these, r esolvió 157, of which 33 were fully or partially rejecting that estimate and 89, still the case that 28 were not admitted for various reasons.
Most of these complaints concerned issues IBI followed vehicle tax, the ICIO and other fees, fines and penalties.
All these figures are reflected in last year's Report published by the ECAC, showing that the percentage of all or part of resolutions that estimate the amount of total resolutions is 21 percent, while inadmisiones on total claims, have led 10.4 percent.
As for unresolved complaints to December 31, 2012, were 73, of which one was for the year 2010 and 50-2011.
With respect to the time resolution, which is calculated from the time of check of the complaint until the notification of the decision and the case closed, the average in 2012 was 149 days, a little less than five months, compared to 228.4 days were recorded in 2010 and 2011.
As in previous years, the Economic Administrative sources have highlighted the growing complexity and degree of development of the s legal claims, making it difficult to achieve an ideal time resolution, which would be 3 months, but improvement over the average for other cities in Spain, which is between six months and a year.
Finally, note that in 2012 were filed 15 appeals for judicial review against Council resolutions, and resolved 11 lawsuits filed previously, in five of which the courts ruled in favor of the Council, three against and the rest was inadmissible , withdrawal or expiration.
Source: Ayuntamiento de Cartagena