Portal de Cartagena
www.portaldecartagena.com
Enhance the management of foreign customers, we receive is the purpose of English Education Professional customer service in trade conducted by the Agency of Local Development and Employment (ALDE) has begun this morning.
Students are twelve people, both unemployed and employed workers, selected after passing a test, that lie ahead for the tool to improve and update their knowledge of English, as indicated by the Councillor for Employment of the City of Cartagena, Diego Ortega , who has attended the opening of the course accompanied by the director of the ADLE, Francisco Valenzuela.
As explained by the councilman in the city have made ​​a commitment to tourism and with it comes many people who do not speak Spanish so it is necessary that those who work in shops to adapt and update their knowledge of English to function in their jobs.
The professional English course in Trade Customer will last for 20 hours, which will be held in the morning from 9:00 to 14:00.
Classes will be mainly practical, the teacher explains Begoña Martínez course.
The first advice to his students, anticipates as the teacher, are simple: Greet normally, a simple hello really helps them feel comfortable, and not be afraid to serve them, ignore them and talk naturally is a prerequisite.
During the course, students will delve into issues such as communication with the client in person, by phone, email and the ability to adapt business signage.
Also conduct practical activities involving the simulation of business contacts in English.
Source: Ayuntamiento de Cartagena
Privacy policy
- Legal notice
- Cookies