The 4G technology, borrowed on the 800 MHz frequency band, previously used by Digital Terrestrial Television (DTT), has reached the municipality of Cartagena.
However, this service may cause interference in DTT.
To solve it, the Ministry of Industry, Energy and Tourism, has established the free service 'Llega800' to solve doubts and solve all problems that may arise.
Thus, affected users can contact the operator 'Llega800' for free through the telephone 300 833 999 or on the website www.llega800.es.
The technicians of this public attention service will solve all the possible interferences that the users suffer without any cost.
The provision of these services has already taken place in other European countries such as the United Kingdom, Italy and France, assuming a breakthrough in terms of services and benefits for users and citizens.
All these services, reported from Llega800, will be produced as quickly as possible and individually.
If necessary, a specialized technician will travel to the affected home to perform the work of reconditioning the line.
The mobile telephony operators Telefónica, Vodafone and Orange will allow, with the start-up of the 4G service, that citizens can enjoy high-speed mobile connections over LTE (4G) technology with better coverage inside buildings and greater geographical extension.
Source: Ayuntamiento de Cartagena