Portal de Cartagena
www.portaldecartagena.com
The worst predictions have come true.
The closure of the window of the IMAS in Cartagena a few months ago caused the collapse of the Corporate Office of General Care (Ocag) Building Forum, with consequent damage to citizens who handled issues related to dependence, inter alia, that forced to endure long waits in some harsh conditions, since the air conditioning system is deficient.
Deputy Mayor, Ana Belén Castejon, already denounced the closure of the window of the IMAS bring serious delays in processing aid dependency and problems in serving citizens, it requires the IMAS window reopens.
It is unfortunate that this situation has come when we realize what would happen.
It was logical that the service collapsed in Cartagena because we have only two windows general citizen services in the Building Forum and the Building of Multiple Services.
IMAS's office that closed not only transacted requests from our neighbors but also those of the Union, Los Alcázares, Fuente Alamo, San Javier, San Pedro and Torre Pacheco.
Now all users are turning to the Building Forum with the problem that entails, destacóCastejón.
This situation is compounded by the lack of staffing at the Corporate Office of General Care, which was reinforced with a specialized care worker disability and dependence, which is clearly insufficient.
In addition, the inconsistency that applications are processed in Cartagena are sent to Murcia to return back to the office Cartagena, with the consequent delay that this entails is given.
Aid dependency is a serious issue that requires maximum flexibility because who requests it is really needed.
We can not allow to be played in this way with people who need help from the administration, whose main mission is to serve the citizens.
It seems that the regional government has forgotten, concluded Deputy Mayor, Ana Belén Castejon.
Source: Ayuntamiento de Cartagena
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