Portal de Cartagena
www.portaldecartagena.com
Due to the deployment of the new 4G phone service in the 800 megahertz band, Cartagena is one of the municipalities that may be affected by interference problems in receiving television signals homes.
Therefore, the Ministry of Industry has contacted the City Council to disseminate among citizens the existence of a free service by the operators to answer questions and improve reception quality.
Emissions mobile 4G will occur in the adjacent DTT (Digital Terrestrial Television) band, so it is possible that the reception of the television signal of Cartagena may be affected in some buildings, mainly in nearby to mobile stations.
After the release of the 800MHz band, the winners of the band mobile phone operators will begin deploying the 4G frequencies previously used by the television service.
These 4G networks come to improve the speed of Internet access, TV services on demand, music downloads, as well as dozens of new services that will be released in the coming years.
The goal is that they can get speeds of up to 150Mbps, which in many cases exceed those currently enjoyed in homes with fixed ADSL lines.
This measure has a national character and, as operators deploy 4G services in this frequency band, they must act in buildings potentially affected.
This will ensure that the TV reception is not affected and citizens can continue receiving TV channels with the same quality.
The provision of mobile services in this band can cause problems in the signal reception of Digital Terrestrial Television (DTT), as previously was used for DTT service.
FREE NUMBER AND WEBSITE TO RESOLVE DOUBTS
To resolve the doubts of citizens the Ministry of Industry, Energy and Tourism has established a procedure for action to solve the problems related to this implementation.
For it has made available to citizens a free phone and a website where users can request a visit to your instalacionespara solve all the problems are given and reset DTT service normally no cost.
The telephone number is 900833999 and the website is www.llega800.es
OTHER EUROPEAN COUNTRIES HAVE ALREADY implementing these services
The implementation of these services has already taken place in other European countries like Britain, Italy and France, provided a breakthrough in terms of services and benefits for users and citizens.
Source: Ayuntamiento de Cartagena
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