Portal de Cartagena
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| 20 percent of the calls have involved the intervention of Social Services to meet basic needs | The hospitality aid office, which the municipal government created two weeks ago to provide personalized attention to hospitality entrepreneurs and their workers during the crisis, has exceeded 390 individualized procedures, adding those attended by telephone and those made through Internet.
20 percent of the calls have involved the intervention of Social Services to meet basic needs, as reported by the deputy mayor, Noelia Arroyo.“The telephone calls, 220, have served to guide employers and workers on municipal and regional aid that have been launched to support the sector, but also to manage aid to families that, due to closures, are going through a complicated economic situation ”, has indicated the mayor.The deputy mayor has also reported that public workers from the Employment Agency who serve hoteliers "have received special training offered by Social Services technicians to detect social needs that they may have because the city council has the capacity and the willingness to lend a hand to these families to help them with specific problems that they may suffer and that do not become a big problem ”.Arroyo recalled that the municipal government's forecast is to maintain aid in water and garbage bills while there are extraordinary limitations by order of the health authority.
This collaboration with the sector, which already took place during the confinement, is added to exemptions and bonuses such as those for the occupation of public roads or licenses to open or change ownership for small and medium businesses
Source: Ayuntamiento de Cartagena
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