Portal de Cartagena
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Pilar Marcos and María Ángeles García, councilor and deputy of Podemos respectively, have come today to the IMAS Gate, accompanied by Paco Saura, representative of the workers of this office in CCOO, to provide support to this group.
Confusion, delay and delay are the words that have been used by the Ministry of Family and Equal Opportunities to define how the attention to citizens is located by the IMAS in the municipality of Cartagena.
"The single window office is saturated, we come to denounce that the IMAS office is also located in the Forum Building, in the same offices as the One-Stop Shop, and that it has not been covered by the specific personnel since April. this, a social worker, because it depends on temporary hiring, being this situation several times in the year, "said Pilar Marcos.
María Ángeles García, Podemos deputy commented today that "we are going to present initiatives in the Regional Assembly, about waiting lists and delays in the Cartagena office, counting how many pass the legal limit of three months for the first attention , and the six months for the resolution of the file, as well as asking how many requests have been denied for "administrative silence", something that is also considered from the CTSSP group as totally unfair when it comes to, in most cases , of people in situations of social vulnerability.
The councilor Pilar Marcos, also pointed out that "we will continue demanding the recovery of the information and registration point of the IMAS that was in the Alameda de San Antón, because that is where we have everything related to the users' files and where they are known. Each of the referrals that have to be made in relation to the people who attend from the service itself, is why we will ask the Ministry to reinforce with more personnel the information and registration point of the IMAS in Cartagena, but returning it to its place of origin, from which it should never have left ".
Source: CTSSP
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